Refund policy

Last Updated: September 16, 2026

At Bhaichara Clothing, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Policy

You may request a return within 5 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused, unworn, and unwashed.

  • Have all original tags attached.

  • Be returned in its original packaging.

  • Be accompanied by the original invoice or proof of purchase.

Items that do not meet these conditions may not be eligible for a return.

How to Request a Return

To initiate a return, please contact Bhaichara Clothing Customer Support within 5 days of delivery.

After your request is reviewed and approved, we will provide the necessary return instructions.

Please Note

  • Return shipping charges are the responsibility of the customer unless the product received is damaged, defective, or incorrect.

  • Returns sent without prior approval may not be accepted.

  • Products must be securely packed to prevent damage during return shipping.

Damaged, Defective or Incorrect Products

Please inspect your order immediately after delivery.

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

please contact Bhaichara Clothing Customer Support within 48 hours of delivery with clear photographs of the product, packaging, and any visible damage or defect.

We will review the issue and, where applicable, arrange a replacement or refund.

Non-Returnable Items

The following items are not eligible for return:

  • Products purchased during clearance or sale, unless the product is damaged, defective, or incorrect.

  • Gift cards.

  • Customized or personalized products.

  • Items damaged due to misuse, negligence, or improper handling after delivery.

  • Products returned without original tags or packaging.

  • Products that have been worn, washed, altered, or otherwise used.

Exchange Policy

Currently, Bhaichara Clothing does not offer direct product exchanges.

If you require a different size or product, you may return the eligible item in accordance with this policy and place a new order separately.

Cancellation Policy

Orders can be cancelled only before they are dispatched.

Once an order has been shipped, it cannot be cancelled. However, eligible products may be returned in accordance with this policy.

To request cancellation, please contact Bhaichara Clothing Customer Support as soon as possible before your order is dispatched.

Refund Policy

Once we receive your returned product, it will be inspected to determine whether it meets the return conditions.

If your return is approved:

  • The refund will be processed to your original payment method.

  • Refunds are generally processed within 7–10 business days after approval.

  • Depending on your bank or payment provider, additional time may be required for the refund to reflect in your account.

  • If you have not received your refund within 15 business days after approval, please contact Bhaichara Clothing Customer Support.

Return of Unusual, Incorrect, of Unauthorized Items

All returned products are subject to inspection by our team. If a customer returns an item that is different from the product originally delivered, an unauthorized item, a used/damaged item, or any other unusual or unrelated item, the return will be considered invalid.

In such cases, no refund or replacement will be initiated by our team. The returned item may be retained for verification and further action, as applicable.

Customers are advised to ensure that the correct product, in its original condition and as delivered, is returned in accordance with our Return & Refund Policy.

Contact Us

If you have any questions or concerns regarding this policy, please contact us through:

  • Email: bhaicharaxclothing@gmail.com

  • Instagram: @bhaicaharaxclothing — You can send us a direct message (DM).

We will do our best to respond to your inquiry as soon as possible.